Visitor Information

We hope to make your visit to Mille Lacs Health System as comfortable as possible.
Please alert a staff member if there is anything we can assist you with.

Visitors Policy

Effective July 20, 2022, Mille Lacs Health System allows two visitors per patient per day. They must be the same visitors on the same day but can rotate to different people on other days. They must be over the age of 18. This policy applies to Urgent Care, Emergency Department, Senior Care unit and Acute Care (Hospital).  Remaining six-feet apart from one another is also required in public areas.

For questions regarding visitation in our Long-Term Care facility, we encourage you to call in advance of your visit, especially if you are traveling some distance to visit a loved one.  Telephone 320-532-2729.

Additional restrictions may apply at any time.

Mask Wearing Policy

As of July 20, 2022, Mille Lacs Health System continues to require all visitors and staff wear masks over their nose and mouth when inside any of our facilities: hospital, clinics, and pharmacy.

We are guided by the recommendations of The Centers for Medicare and Medicaid Services who publish Community Transmission Levels on a weekly basis with specific and strict guidance for healthcare facilities which is different from the community at large. As a healthcare system, we are required to adopt stricter policies than non-healthcare and other community entities. As of this date the healthcare Community Transmission Levels for Mille Lacs County are HIGH which mandates mask wearing.

We continue to monitor these levels on a weekly basis and will adapt our policies as the levels change.

Click this link to view the four COVID Community Transmission Levels and required actions for healthcare organizations. CDC COVID Data Tracker: County View

The following link shows the three Community Transmission Levels at the county level with recommended actions.  It is important to stress that these actions/recommendations do not apply to healthcare facilities which have stricter requirements. COVID-19 by County | CDC

The use of tobacco products is prohibited anywhere on the Mille Lacs Health System campus or parking facilities. The policy applies to all patients, visitors, and staff and includes smoking, vaping, and all forms of smokeless tobacco.

Weapons of any kind are prohibited on Mille Lacs Health System property, except when in the possession of a commissioned federal, state or local law enforcement/correctional officer.

The Gift Shop, run by MLHS Auxiliary, is currently closed, but has plans to re-open in our new facility in spring/summer 2022.

Hospital patients are served room service by calling the kitchen extension at 2702.

Currently the cafeteria and vending machines are not open to the public due to COVID restrictions.

Unfortunately, Mille Lacs Health System cannot be responsible for your personal belongings. Please refrain from bringing high value items into the hospital.